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merch stores

We handle it all - from store setup and merch production to fulfilment and global delivery.

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Frequently asked questions

What's the difference between the Shelf Merch platform and a merch store?

The Shelf Merch platform lets you create, manage, ship, and track your merchandise. By setting up a custom merch store, you can make your products easily accessible to selected employees, customers, or partners - offering a seamless, self-serve merch experience.

Who can access my merch store?

Access is fully customizable. You decide who gets in - employees, customers, or specific stakeholders. Permissions can be managed by your organization's designated admins.

What are the standard shipping timelines?

We ship within 2 business days from our warehouse. Final delivery depends on the destination location.

Can individuals choose their own merch from the store?

We ship within 2 business days from our warehouse. Final delivery depends on the destination location.

What integrations are available for custom stores?

We offer full-service support: custom store setup, inventory management, and daily fulfillment. Need more? We also support custom integrations - just tell us what you need, and we’ll make it happen.

Is API integration supported?

Yes, Shelf Merch supports REST API integration for seamless connectivity with your internal tools and platforms.

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