Customized Pen

To ensure the best print and embroidery results, please follow the guidelines below when submitting your artwork.

General Artwork Guidelines
• We accept most common artwork formats. Vector files (AI, PDF, EPS) are strongly preferred for best quality.
• Raster formats such as PNG or JPEG are accepted.
• Recommended resolution: 300 DPI at actual print size.
• Simply increasing the resolution of a low-quality image will not improve print quality. Create your design at the correct size and resolution from the beginning.
• Maximum upload size: Up to 200 MB per file.
• If your design requires transparency, use PNG format.

Print Size & Image Size
• Print size refers to how large your design will appear on the garment (measured in inches or centimeters).
• This may differ from your digital image dimensions.
• You can view and adjust the print size inside the design tool before finalising your order.
• Image file size (MB or KB) refers only to storage size and does not determine print dimensions.

DTF Printing Guidelines
• Use high-resolution artwork at 300 DPI for best results.
• Avoid very thin lines below 0.5 pt thickness.
• Avoid dark designs on dark garments, as contrast may be reduced.
• Neon colours may not reproduce exactly as seen on screen.
• Ensure your artwork is sized correctly before upload.


Embroidery Guidelines:
• Preferred formats: PNG, AI, PDF, DST (if available)
• Minimum text height: 0.25 inches
• Minimum line thickness: 0.05 inches
• Avoid gradients – embroidery works best with solid colours.
• Do not use photographs. Clean vector graphics give the best results.
• Use simple, legible fonts and avoid overly intricate letterforms.
• Limit colour changes for cleaner stitching and better finish.

Laser Engraving Guidelines:
To achieve sharp and precise engraving results, please follow the guidelines below when submitting your artwork:
• Accepted file formats: PNG or SVG
• Artwork must be solid black only on a transparent background
• Do not include any white or coloured background
• Minimum line thickness: 0.2 mm (0.008 inches)
• Minimum text height: 1.5 mm (0.06 inches)
• Avoid colour, grayscale pixels, gradients, shadows, glows, or soft effects
Laser engraving works best with clean, high-contrast vector designs. Simple, bold artwork ensures the most accurate and professional finish.

Important Notes
• Final output may vary slightly depending on garment colour and fabric texture.
• Our production team may contact you if adjustments are required for optimal results.
• By uploading artwork, you confirm you have the rights to use the design.